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FAQ’s

Q. When are trunker services ceasing / back to normal.

A. Wednesday 18th December is the last day trunker services are operating normally (MAN – LHR & LHR – MAN)

Thursday 02nd January 2020 MAN trunker services resume.

Friday 03rd January 2020 GLA trunker resumes.

Q. What services are you offering on Thursday 19th December ?

A. All deliveries covered by UCH MAN ex LHR will be delivered at standard tariff.

All collections from LHR Cargo sheds will be on Specials Basis only.

All deliveries to LHR Cargo sheds will be on Specials basis only.

All collections and deliveries made outside of LHR will be on Specials basis only.

Q. How are UCH ETSF services operating ?

A. In line with our published schedule all collections will be on a on a Specials basis only effective Thursday 19th December with standard ETSF charges to apply in addition to the aforementioned collection charges.

Q. How would an collect and hold be charged from Thursday 19th December ?

A. The retrieval from the LHR cargo shed would be on a Special Basis only. This would include 72 hours free storage at a UCH Logistics holding facility after which storage will be charged at £5 per 100 kgs per week.

Q. What cut off are UCH Logistics operating once the FOC airline retrieval begins again ?

A. Wednesday 01st January 12:00 midday cut off. Onwards normal cut off’s.

If there are any further queries in regards to the above please the e-mail the same to Ops@uchlogistics.co.uk

Thanking you all in advance for your continued support and custom.